How hard is the water in Richmond County, VA?
1.6 grains per gallon
You do not need a softener here.
The median hardness measured in Richmond County, VA is 27 mg/L as calcium carbonate, which is 1.6 gpg. That is soft on the USGS scale. It comes from 362 samples at 14 sites between 1991 and 2026, drawn from every sampling site in the county, wells and surface water together.
How much it varies here
Half the sites came in between 1.1 and 3.4 gpg. The whole middle of that range gives the same answer, so a test of your own tap is unlikely to change it. Confidence in the county figure: high (how it is measured).
What to do next
You can skip the softener. At 1.6 gpg the most a softener would fix is the odd water spot. If a salesperson in Richmond County says otherwise, ask to see their reading in grains per gallon and compare it with this one.
More on when a softener is not worth it.
From 0.6 to 27.9 gpg
The softest single sample on record in Richmond County was 11 mg/L and the hardest 477.5 mg/L, a 43-fold gap. The top quarter of sites read above 3.4 gpg and the bottom quarter below 1.1 gpg. So even in a soft county, a handful of wells here produce water hard enough to scale a heater.
Richmond County against the rest of Virginia
Among the 126 Virginia counties with data, Richmond County is number 84 of 126 counting from the hardest. Across the whole country it is harder than 13% of counties.
Softest in Virginia: Isle of Wight County at 0.4 gpg. Hardest: Clarke County at 20.1 gpg. Closest to Richmond County: Franklin County (1.5), Orange County (1.5), Newport News city (1.5).